Please reach us at certifiedparcelsja@gmail.com if you cannot find an answer to your question.
We specialize in air freight services, providing fast and reliable transportation for your shipments. Additionally, we offer order assistance and a free US mailing address to ensure a seamless shipping experience.
Tracking your air freight shipment is simple! You can use our tracking tool in the app to know the status and location of your package.
Our air freight rates vary depending on factors such as the size, weight, and destination of your shipment. For personalized rate quotes, please check our rates page or check within the app.
With our expedited air freight services, shipments to Jamaica typically take as little as 2-5 days to arrive. We operate with three shipments per week to ensure frequent and timely deliveries.
We ship to Jamaica three times per week, providing you with multiple opportunities to send your shipments and ensuring fast and reliable delivery to your destination.
In the rare event that your shipment to Jamaica is lost or damaged, please contact our customer service team immediately. We will initiate a thorough investigation and work with you to resolve the issue as quickly as possible.
You can reach our customer service team by phone, email, or through our website’s contact form. Our team is available to assist you with any questions or concerns you may have regarding your shipment to Jamaica.
Certified Parcels Courier does not charge duty fees in excess of $100 USD without providing C Reference # (customs verification # for duty charge) generated by Jamaica Customs Agency.
Certified Parcels Couriers however does charge processing fees for invoices in excess of $100 USD once duty was not charged on the package.
Certified Parcels Couriers recommends that all packages are checked before leaving our Certified Parcels Courier office. Packages collected and leaves our office we are not liable for missing or damage items.
The General Consumption Tax (GCT) is levied only on the freight weight of the packages. At present, we are now mandated by the Tax Administration Department of Jamaica to collect GCT. The 15% GCT will be paid over monthly to TAJ, this is not a CGL revenue.